Karriereseite und Stellenangebote – bilthouse GmbH

#FinLinkYourFuture - Change mortgage financing with us

The mission of FinLink

Our goal is to bring simplicity and transparency to the process of buying property. We develop our own digital solutions and partnerships to ensure that everyone has access to stress-free, easy-to-understand real estate financing. We're not changing banking, but we're making it better for everyone involved. We imagine a future where we enable a healthier financial future for millions of people. When lenders and brokers have the freedom to offer proactive, highly qualified advice, everyone benefits. The future of lending is shaped by digitally supported access to the best possible advisory services.

In our unique B2B2C software company, the CSM plays a crucial role. It serves as an interface between customers and FinLink, to maximize the benefits of our products. As a Customer Success Manager, you are responsible for coordinating customer support and controlling escalation cases. Thus, you ensure that our customers are adequately supported in case of problems and especially satisfied in the long term. Our goal: Satisfied customers - yours too?

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Our Values

Transparent Communication
We communicate openly with each other, because we believe that open dialogues form the basis for trust and cooperation. Each employee has access to relevant information, and we promote open exchange to ensure that everyone is on the same level of information.
Ideas - For all by all
We value the diversity of perspectives and ideas from everyone, because we believe that creative solutions emerge from the collaboration of all. We encourage everyone to bring ideas to drive innovation and continuous improvement, and grow together.
We respect each other
Our corporate culture puts mutual respect at the center - we create an environment where every employee feels valued and supported. Teamwork, empathy, and respectful interaction with each other are not just values to us, but a lived principle.
Continuous Innovation
Innovation is not just a buzzword for us, but part of our DNA - we want to think new ways and find creative solutions. Our pursuit of innovation goes hand in hand with an environment that views mistakes as learning opportunities and promotes progress.

Customer Enthusiasm

Our customers are at the heart of our actions, and their satisfaction is our top priority. We rely on proactive service to exceed expectations and build long-term relationships. We aim to inspire enthusiasm with our products.

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Contact

You want to know more about FinLink or our application process? Feel free to contact us!

Salamat Annamuradova

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